FAQs

1. What is SS. Collection?

SS. Collection is a premium fashion brand offering stylish and high-quality lingerie and clothing. We believe in elegance, comfort, and confidence for every woman.

2. How can I place an order?

Shopping with us is easy! Simply browse our collection, select your favorite items, choose the right size, and click “Add to Cart”. Proceed to checkout, enter your details, and complete your payment. Done! 🎉

3. What payment methods do you accept?

We accept all major payment methods, including:
✅ Credit/Debit Cards (Visa, Mastercard, RuPay)
✅ UPI & Wallets (Paytm, Google Pay, PhonePe)
✅ Net Banking
✅ Cash on Delivery (COD) – Available in select locations

4. How long does shipping take?

We offer fast and reliable shipping! 🚚
📍 Standard Delivery: 4-7 business days
📍 Express Delivery: 1-3 business days (for select locations)

5. Do you offer international shipping?

Currently, we ship only within India. Stay tuned as we expand globally! 🌍

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email and SMS. You can also track your order in the “My Orders” section on our website.

7. What is your return & exchange policy?

We offer easy returns & exchanges within 7 days of delivery.
📌 Items must be unused, with tags, and in original packaging.
📌 Lingerie is eligible for exchange only due to hygiene reasons.

8. How do I contact customer support?

We’re here to help! 💕
📩 Email: afreensiddiqui3012@gmail.com
📞 WhatsApp/Call: +91 9971595885
📅 Available: Mon-Sat | 11 AM – 7 PM